Disclaimer Policy

Effective Date: 01/May/2026

1. General Disclaimer

PHIR Health is a digital healthcare management and health-record organization platform designed to assist users in managing, storing, organizing, accessing, and sharing healthcare-related information.

PHIR Health provides technology-enabled services and informational tools only.

The content, information, records, reports, tools, and materials available on the Platform are intended solely for informational, organizational, educational, and administrative purposes.

2. No Medical Advice

PHIR Health does not provide:

  • medical diagnoses
  • treatment recommendations
  • prescriptions
  • emergency healthcare services
  • medical opinions
  • clinical advice
  • healthcare guarantees

Any information available on the Platform should not be interpreted as professional medical advice.

Users should always consult qualified healthcare professionals before making healthcare or medical decisions.

PHIR Health shall not be responsible for decisions made based on information available on the Platform.

3. Emergency Medical Situations

PHIR Health is not an emergency response provider.

If you are experiencing a medical emergency, immediately:

  • contact emergency services
  • consult a licensed healthcare provider
  • visit the nearest hospital or healthcare facility

The Platform must not be relied upon for emergency medical assistance.

4. Accuracy of Information

PHIR Health makes commercially reasonable efforts to maintain accurate and updated information.

However, PHIR Health does not guarantee:

  • completeness
  • accuracy
  • reliability
  • suitability
  • availability
  • timeliness

of any information, reports, records, content, or services available on the Platform.

Users are responsible for verifying information independently where necessary.

5. User-Generated Content

Users may upload health records, reports, prescriptions, medical documents, images, or other content.

PHIR Health does not independently verify all user-uploaded information.

Users remain solely responsible for:

  • accuracy of uploaded content
  • legality of submitted information
  • permissions relating to uploaded documents
  • consequences arising from inaccurate or misleading information

6. Third-Party Services & Integrations

The Platform may include integrations, links, APIs, tools, or services provided by third parties, including:

  • healthcare providers
  • laboratories
  • pharmacies
  • insurance providers
  • payment gateways
  • analytics providers
  • cloud hosting providers

PHIR Health does not control or guarantee third-party services, content, availability, policies, or performance.

Use of third-party services is at the user’s own risk and may be governed by separate terms and policies.

7. No Warranty

The PHIR Health website and mobile application are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, PHIR Health disclaims all warranties, whether express, implied, statutory, or otherwise, including:

  • merchantability
  • fitness for a particular purpose
  • uninterrupted availability
  • data accuracy
  • non-infringement
  • security guarantees

PHIR Health does not warrant that:

  • the Platform will always be available
  • the Platform will be error-free
  • defects will be corrected immediately
  • the Platform will be free from viruses or harmful components

8. Limitation of Liability

To the fullest extent permitted under applicable law, PHIR Health, its affiliates, directors, officers, employees, partners, licensors, and service providers shall not be liable for:

  • indirect damages
  • incidental damages
  • consequential damages
  • loss of profits
  • loss of data
  • business interruption
  • unauthorized access
  • system failures
  • healthcare outcomes
  • medical decisions
  • delays or disruptions
  • third-party actions

Your use of the Platform is entirely at your own risk.

9. Technical Disclaimer

PHIR Health does not guarantee uninterrupted or error-free operation of the website or mobile application.

Technical issues may occur due to:

  • internet failures
  • server downtime
  • software updates
  • cyber incidents
  • maintenance activities
  • third-party service interruptions

PHIR Health shall not be responsible for losses arising from technical disruptions beyond reasonable control.

10. Security Disclaimer

PHIR Health implements commercially reasonable administrative, technical, and organizational safeguards to protect user information.

However, no digital platform, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for:

  • maintaining account confidentiality
  • protecting login credentials
  • using secure devices and networks
  • reporting unauthorized access promptly

11. Ecosystem Integration Disclaimer

PHIR Health may integrate with affiliated PHIR ecosystem services, including:

  • PHIR Wealth
  • PHIR Shiksha
  • PHIR Job
  • PHIR School

Subject to user consent and applicable laws, limited information may be used to improve service delivery and user experience.

Each affiliated platform may operate under separate policies and terms.

12. Professional Advice Disclaimer

Information available on the Platform should not be considered:

  • medical advice
  • legal advice
  • financial advice
  • insurance advice
  • professional consultation

Users should consult qualified professionals before relying on any information or making decisions.

13. Compliance Disclaimer

PHIR Health aims to comply with applicable Indian laws and regulations.

However, users remain responsible for ensuring that their use of the Platform complies with laws applicable to them.

14. Changes to This Disclaimer

PHIR Health reserves the right to update or modify this Disclaimer Policy at any time.

Updated versions shall become effective upon publication on the website or mobile application.

Continued use of the Platform following updates constitutes acceptance of the revised Policy.

15. Governing Law & Jurisdiction

This Disclaimer Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.

16. Contact Information

For questions, concerns, legal notices, or policy-related matters, please contact:

PHIR Health

Email: indu@phirhealth.com
Phone: +91 9893557585

Address:
First Floor, 67, Subhash Nagar, Pardeshi Pura
Indore – 452011, Madhya Pradesh, India