Effective Date: 01/May/2026
By using the Platform, you confirm that:
If you access the Platform on behalf of an organization, institution, healthcare provider, or other entity, you represent that you are authorized to bind such entity to these Terms.
PHIR Health is a digital healthcare management and health-record organization platform that enables users to manage, organize, store, access, and share healthcare-related information.
PHIR Health may operate as part of the broader PHIR ecosystem, including affiliated services such as:
PHIR Health is not a hospital, emergency response provider, medical clinic, or licensed healthcare practitioner.
PHIR Health does not:
Any health-related content or information available through the Platform is intended solely for informational, organizational, and record-management purposes.
Users should always consult qualified healthcare professionals before making medical decisions.
In case of a medical emergency, immediately contact emergency services or visit the nearest healthcare facility.
Users may be required to create an account to access certain features.
You agree to:
You are solely responsible for activities conducted under your account.
PHIR Health shall not be liable for losses resulting from unauthorized access caused by your failure to secure your credentials.
You agree to use the Platform only for lawful and authorized purposes.
Users shall not:
PHIR Health reserves the right to suspend or terminate access for violations of these Terms.
Users may upload health records, reports, prescriptions, documents, images, and other content.
You represent that:
PHIR Health may store and process such information in accordance with the Privacy Policy.
Users remain responsible for the legality and authenticity of uploaded content.
Your use of the Platform is also governed by the PHIR Health Privacy Policy.
By using the Platform, you consent to the collection, storage, processing, and sharing of your personal and sensitive information as described in the Privacy Policy.
PHIR Health implements commercially reasonable safeguards to protect user information; however, no digital system can guarantee complete security.
PHIR Health may integrate with other PHIR ecosystem services, including:
Subject to applicable laws, privacy settings, and user consent, limited information may be used across affiliated services to improve operational efficiency, personalization, and service delivery.
PHIR Health does not sell sensitive personal health information.
The Platform may contain integrations, tools, content, or services provided by third parties, including:
PHIR Health does not control or guarantee third-party services and shall not be responsible for third-party content, privacy practices, delays, or failures.
Your interactions with third-party providers may be governed by their own terms and policies.
Certain services may require payment, subscription, or registration fees.
Users agree to:
PHIR Health reserves the right to:
Refunds, cancellations, and billing matters shall be governed by the applicable Refund & Cancellation Policy.
All Platform content, software, branding, logos, trademarks, graphics, designs, interfaces, educational materials, databases, and technology are owned by or licensed to PHIR Health.
Users may not:
without prior written permission from PHIR Health.
To the fullest extent permitted under applicable law, PHIR Health and its affiliates, officers, employees, partners, licensors, and service providers shall not be liable for:
Your use of the Platform is at your own risk.
You agree to indemnify and hold harmless PHIR Health, its affiliates, officers, employees, and partners from claims, liabilities, damages, costs, or expenses arising from:
PHIR Health reserves the right to suspend, restrict, or terminate user access at its sole discretion if:
Termination shall not limit any legal rights or remedies available to PHIR Health.
PHIR Health aims to maintain uninterrupted access to the website and mobile application.
However, the Platform may occasionally experience:
PHIR Health does not guarantee uninterrupted or error-free operation of the Platform.
The PHIR Health mobile application may request access to certain device features including:
Such permissions are requested solely for functionality, security, communication, healthcare record management, or operational purposes.
Users may manage permissions through device settings.
The Platform is intended for users above 18 years of age.
Users below 18 years may use the Platform only under parental or legal guardian supervision and consent.
Parents or guardians remain responsible for activities conducted by minors.
PHIR Health reserves the right to update or modify these Terms at any time.
Updated Terms shall become effective upon publication on the website or mobile application.
Continued use of the Platform following updates constitutes acceptance of the revised Terms.
Users may raise complaints or concerns through the grievance redressal mechanisms provided on the website or mobile application.
For grievance-related matters, users may contact:
Email: indu@phirhealth.com
Phone: +91 9893557585
Address:
First Floor, 67, Subhash Nagar, Pardeshi Pura
Indore – 452011, Madhya Pradesh, India
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, unless otherwise required by applicable law.
PHIR Health aims to comply with applicable laws and regulations, including:
For questions, support requests, legal notices, or policy-related concerns, please contact:
Email: indu@phirhealth.com
Phone: +91 9893557585
Address:
First Floor, 67, Subhash Nagar, Pardeshi Pura
Indore – 452011, Madhya Pradesh, India
